FAQ

Frequently asked questions

WHERE ARE YOU LOCATED & WHAT AREAS DO YOU SERVICE?

We are located on the Kapiti Coast, just out of Wellington. Our Signage can be shipped Nationwide.



HOW DO I ORDER SIGNAGE?

Some of our more popular designs are loaded in the Daydream Shop. Select your chosen one and complete the areas required when checking out. If you wish to discuss any custom signage, please email us with any ideas or images you have and we can work together to design your perfect sign Our email is daydreamdesignsnz@gmail.com



CAN I PICK UP?

Pickup can be arranged. We are located in Paraparaumu on the Kapiti Coast.



DO YOU REQUIRE A DEPOSIT?

For styling jobs we require a 30% non refundable deposit to secure your booking. Bookings are not made until deposit is paid. Balance is due 7 days prior to event. For full terms & conditions please see here. For signage, full payment is required before manufacturing begins.



HOW LONG BEFORE I RECEIVE MY SIGNAGE?

Once full balance is paid and all information required is received from you, there can be a 5-14 working day turnaround from manufacture to delivery. (sometimes this can be longer in peak season and volume of order) We will keep in contact with you and send you a tracking number once item is shipped.



WHAT STYLING SERVICES DO YOU OFFER?

Our styling services can be fully customised to your needs. Whether you just need someone there on the day as an extra set of hands to set up or if you want someone to help you from start to finish create a cohesive look for your event, our creative team can be there to help. We offer a complimentary initial consultation to discuss your requirements



DO YOU ALSO DO WEDDING PLANNING?

At this stage we just offer a styling service, but are happy to help out in this area where we can. What is the difference? A wedding stylist is ultimately the person who creates the visual style for your event. We work with you to find florals, props and decorative elements to create the amazing event you envisioned.